"We currently have a team of nearly 600 people collaborating online through MasterGo. MasterGo has brought us continuous performance improvement, and the design and product teams have achieved deep collaboration with the platform."
Peng Bo, head of user experience design, 360 Digital Security Group
Case Highlights
600 people online collaboration
Privatized security deployment
Build high fidelity template library
bidirectional reuse of team libraries
360 Digital Security Group (360 (601360) Digital Security Technology Group Co., Ltd.) is a leader in digital security, adhering to the strategic policy of "going up the mountain and going down the sea to help small and micro enterprises", and comprehensively upgrading the "360 Security Cloud" with the core development concept of "Security as a Service". The successful digital security operation system framework that has been repeatedly verified by the industry for more than ten years will build a complete digital security capability for countries, cities, large enterprises, and small and medium-sized enterprises to deal with complex threats in the digital age in a cloud-based service manner.
Business empowers do subtraction, capability boundaries do addition
In the case of limited personnel, how to improve team collaboration and productivity? This is a problem that many companies must face in the era of collaboration. And for multi-security business teams like 360 Digital Security Group toB and toG, it is even more important.
"360 Digital Security Group’s R & D support mid-platform design team needs to support the continuous iteration of nearly 100 standard products, and at the same time support a large number of customized project designs. They often face a lot of emergency work in the plan. The introduction of effective design productivity tools will bring great help to the daily work of the team." Peng Bo, head of R & D Shared Support Center – user experience design, said: "So, how to achieve fast and orderly design delivery for a design team of this size is not a simple efficiency issue, but requires a deeper consideration of the relationship between business empowerment and team capability boundaries." Designers cannot be regarded as a simple resource pool, and passive collaboration that wins by quantity is not a virtuous circle; and the practice of MasterGo and 360 has found a good answer, that is, to achieve "business empowerment subtracts and capability boundaries add" through synergy.
"Through MasterGo, we push and empower high fidelity resources such as design specifications and UI component templates to the product team, and no longer rely heavily on UI design investment for some conventional OEM products and customized projects, but switch to a lightly involved collaboration method of proofreading and control, which greatly improves collaboration efficiency. Through the construction of common design resources on the MasterGo platform, the team not only enhances the design efficiency of the team itself, but also opens up the resources to the Product R & D business team to achieve the effect of deep empowerment. In the production execution process, the position role is filled, and the collaboration process is simplified. Naturally, the subtraction of the Product R & D process is formed. To a certain extent, the prototype is high fidelity, which is suitable for requirements verification and pre-project docking needs. The indirect benefit is that the design team can focus their energy on key standards, support the experience design of major projects, have more energy to do design innovation to solve the experience problem of complex business scenarios, improve the ROI of the team’s work, promote the expansion of the team’s ability boundaries, and lead the team change with the help of tools. "Peng Bo explained.
It is precisely because of the synergies brought by MasterGo that can help the team meet the current challenges. After two months of trial, the 360 design team officially switched the working platform to MasterGo. So far, 360 Digital Security Group has nearly 600 people who have collaborated online through MasterGo.
Collaboration advantages are highlighted, and design is fully efficient
"The benefits MasterGo brings to the design team are obvious, and the experience in many product functional details is also remarkable," commented Liu Bo, an experience designer at 360 Digital Security Group.
MasterGo has opened the door to the collaborative era in the domestic design field. Compared with traditional design software, the efficiency improvement advantages of online collaboration are undoubtedly highlighted. In communication, management, production and other aspects, MasterGo is helping the design team achieve comprehensive efficiency improvement.
First, the shift from offline review to online review has broken the traditional inefficient communication model. Liu Bo, an experience designer at 360 Digital Security Group, said: "Before, we could only pass documents around, and then open and view them separately. Important projects will be reviewed offline and participated in by multiple parties. Now through MasterGo, whether it is internal review or a business team participating in the review, we can complete some regular requirements online. Everyone communicates on one file, and the path is clear. In particular, online comments, circle words, text proofreading and other functions have helped us save a lot of communication costs. We can directly mark and reply to controversial places, and the efficiency of the review has also been greatly improved."
From the perspective of document management, we agree that it is very effective to manage the rights of documents through MasterGo. In the past, with traditional design software, all documents were scattered and stored on the hard disk of each designer’s own computer, which was inconvenient for unified archiving management and document sharing. When designers need to retrieve documents, they can only copy them on their own computers, and due to the frequent iteration of documents, it is also very time-consuming to find them. After migrating to MasterGo, all documents are stored together, and the iterative versions are clearly classified. Online calls are immediately available, and for users, they only need to open the corresponding permissions reasonably to see the corresponding documents. For 360’s design team, using MasterGo for unified document management provides a good foundation for the team’s future design asset management.
Many highlights in the functional details of MasterGo products have also been recognized by the design team. " For example, the automatic layout is very easy to use, you can directly define the margins, and adjust the adaptive layout with the container, which is very convenient; the component set can be customized for the same type of components; the chart creation function is also much more flexible than the local design software; the proofreading function can help product students directly mark the wrong text, reducing communication costs; the component library helps us effectively achieve the unity of the team in design specifications and styles; the resource library provides a lot of high-quality resources… "360 Digital Security Group experience designer Xuan Xuan introduced:" Overall, MasterGo’s overall performance in product function details is indeed more flexible and effective than that of the same type of products on the market. While helping the design team improve the overall efficiency, we also take care of the designer’s experience from the details. "
Two-way reuse of team libraries for effective cross-departmental collaboration
"Cost reduction and efficiency are the most important goals of the team, and the introduction of tools will strongly promote this goal, and achieve horizontal synergies within and between teams." Peng Bo shared, "Measured based on organizational goals, MasterGo is very much in line with our expectations. Within the design team, the collaborative creation of multi-person projects is significantly improved; at the same time, the collaboration between product managers and designers is sublimated, and the efficiency is also improved."
Based on MasterGo, the 360 digital security design team has created its own team library: designers have built high fidelity quality component libraries and page templates, which are open to the product side as public resources of the team library; the product team relies on this rich high fidelity resource library to quickly build prototypes through MasterGo, tools and resources form a collaborative bond, document circulation and reuse are effective, and product and design are collaborated on the same platform. Solve a series of high-cost problems caused by inconsistent tools and incompatible document formats between posts under the traditional collaboration process, which is the breakthrough advantage of MasterGo in cross-departmental collaboration.
"We opened up public design resources on the product side and provided corresponding tutorial help, and this path was quickly cleared. So far, we have achieved deep collaboration between production and design in some key business scenarios," Peng Bo said. "Similarly, the high fidelity prototype output on the product side, the design can be smoothly connected, and the design work is based on the source file that can be edited twice. The layout and visual design are further improved, and there is no need to rebuild the design from 0 to 1."
From product-side reuse of component libraries and page templates to design-side reuse of prototypes to refine output high fidelity designs, MasterGo helped the 360 team achieve two-way reuse of team library resources. The change of the entire process saved a lot of manpower and time costs, thus improving the overall collaboration efficiency of product managers and designers, and achieving effective collaboration across departments.
"In addition, as a digital security company, asset security is also an important factor for us to consider. In addition to the excellent online collaboration function, we chose to cooperate with MasterGo because it is a domestic design collaboration tool with private deployment, which meets the relevant requirements of our data asset security control. MasterGo provides an excellent solution for domestic companies with the same requirements."
Peng Bo, the head of user experience design of 360 Digital Security Group, affirmed MasterGo, which also represents the team’s recognition of the achievements of the two parties in co-creation practice. MasterGo, which is committed to providing users with enterprise-level solutions, will create more excellent practice cases for domestic enterprises in the process of growing together with co-creation customers.
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